Creative Writing Academy

Creative Writing Academy Help Page

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The information below is to help you have access to your email account, perform password reset, change your default password and update your email account details.

Kindly read and follow the instructions below
How to log into your email
To log into your email account, please click here
You should see something similar to the image below.

Enter your email address eg. ( in the Username field and then your password. Click on login after to be logged into your account
How to change your default password
Every account created has a default password set to it. This is the password which was sent to you in addition to the email address via email or text.

Follow the steps below to change your password.
Before you can change your default password, you should be logged into you email account.
Follow the steps above on how to do log into your account.

After logging into your account, please click on settings at the upper right hand corner of the screen. See the
circled part in the image below

Click on Password at the left hand section of the screen and then enter your current password (which is your default password if you are a student), followed by the new password you wish to use as your new password
circled part in the image below

Click on save when done to effect the changes
How to update your email account details
To update your email account details, please click on setting at the top right hand corner of your screen. See the circled part in the image below

Click on identities at the left hand section of the screen and click on your email address under identities . See the circled parts in the image below

Update the fields to your right with the correct details except that of the email address and then click on save when done.
How to reset your password
Incase you have forgotten your password, please send an email to indicating you have lost your password. Kindly add the school email address eg ( you want to have the password reset to the body of the email.
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